Last updated: 29/11/2025
Welcome to Frost Culture.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you visit or make a purchase from www.frostculture.com.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter or contact us, we may collect:
Name
Email address
Phone number
Shipping & billing address
Payment information (processed securely by third-party gateways)
Any optional information you choose to provide
Automatically Collected Data
When you browse our site, we may automatically collect:
IP address
Browser type & device information
Pages visited & time spent on the site
Cookies and usage tracking data (see section 6)
Payment Details
We do not store or have access to complete card details. Payments are processed securely via [Payment Provider – e.g. Stripe/PayPal] following industry security standards.
2. How We Use Your Information
We use your data to:
Process and fulfill orders
Provide order confirmations, shipping updates & customer support
Improve website functionality and user experience
Send promotional emails (only if you opt in)
Detect and prevent fraud or unauthorized activity
Personalize product suggestions & marketing
3. How We Share Your Information
We do not sell or rent your data.
We may share information only with trusted third-parties necessary to operate our business, such as:
Payment processors
Shipping and delivery carriers
Email marketing tools
Website analytics services (e.g. Google Analytics)
These third-parties are only given the information required to perform their tasks and must keep it confidential.
4. Marketing & Communication
You may receive emails about:
New products or drops
Discounts or promotions
Restocks & updates
Abandoned cart reminders
You can unsubscribe at any time using the link at the bottom of any email.
5. Data Storage & Security
We take reasonable measures to protect your information.
Your data is stored securely using encrypted technology where possible and is only accessible to authorized personnel.
However, please note that no method of internet transmission is 100% secure.
6. Cookies
Cookies help us improve your experience by remembering your preferences and tracking browsing behavior.
You can:
Accept or refuse cookies via your browser settings
Clear cookies at any time
Disabling cookies may affect site functionality.
7. Your Rights
Depending on your region, you may have the right to:
Request access to the personal data we hold about you
Request corrections or updates
Request deletion of your data
Opt-out of marketing communications
Withdraw consent at any time
To request any of the above, contact us at: [Company Email]
8. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.
10. Changes to This Policy
We may update this policy occasionally to reflect operational or legal changes. Updates will be posted here with a revised effective date.
Contact Us
If you have any questions or requests regarding this Privacy Policy, contact us at:
Frost Culture
Email: Sales@frostculture.com
Website: www.frostculture.com